ista North America, the global leader in resident billing and Utility Expense Managementtm, was named Top Technology Choice Award Winner by readers of Multi-Housing News magazine. The 2009 Tech Choice Award is announced in the magazine’s August 2009 issue and on their website.
Each year Multi-Housing News asks its subscribers to name the providers representing the leading edge in serving the multifamily industry. Once again, ista North America was named as a leader in the Utility Management category because of its committment to advanced technologies and superior client service.
Clients are already leveraging ista North America’s innovative technology. They have moved beyond their residents passively receiving monthly billing statements to now allowing residents to actively engage in daily managing their consumption. Some residents can even sign-up to receive text messages or emails from ista’s systems alerting them during the month if their daily consumption is trending towards an usually high end-of-month utility bill. By giving residents options for frequent, targeted alerts through their preferred communication channels - and providing informative, on demand visualizations of their daily usage data, ista is able to increase customer satisfaction and allow residents to take a more active part in reducing their utility costs and benefiting the environment.
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